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JOYCE SIMMONDS, M.S.

 

STATEMENT OF QUALIFICATION

Mrs. Simmonds has 15 years experience in technical writing and information development. Prior to that, she worked as a programmer in MIS, and in Technical Support for 7 years. Her specific skills include working with engineers to produce clear, accurate, and user-friendly documentation, specifications and support materials.

 

EXPERIENCE

Information Developer
7/2001 to present
IBM Corporation, San Francisco, CA

Create and update customer documentation and internal engineering documentation using various authoring tools: ArborText Epic Editor, DITA, Frame2000(SGML-based), and FrameMaker.  Mentoring junior staff.

Senior Technical Writer
10/96 to 7/2001
Informix Software, Oakland, CA

Created and updated customer documentation and internal engineering documentation using various authoring tools: FrameMaker, Forehelp, Dreamweaver. Produced and tested code examples.  Mentored junior staff.

Senior Technical Writer
9/94 to 10/96
Sybase, Emeryville, CA

Created and updated customer documentation and internal engineering documentation.

Senior Technical Writer
7/93 to 7/94
Ingres (ASK/Ingres), Alameda, CA

Created and updated customer documentation and internal engineering documentation.

MIS Application Developer
6/91 to 7/93
Ingres (ASK/Ingres), Alameda, CA

Developed and supported Ingres-based applications for the Sales and Marketing departments.

Technical Support Manager/Engineer
6/87 to 6/91
Ingres (ASK/Ingres), Alameda, CA
  • 8/89-6/91 Technical Support Manager: supervised initial staff of  8 support engineers, increasing to a staff of 16.
  • 6/87-8/89 Technical Support engineer for Ingres database and applications.
Geophysicist
10/82 to 6/87
British Petroleum Company, London, England and San Francisco, CA

Interpreted seismic data in the search for oil and gas. Used extensive computer modeling and programmed experimental data. Performed on-site rig surveys and assisted in United Arab Emirates office.

 

COMPUTER EXPERIENCE

Hardware
  • IBM PC-compatible running Microsoft Windows, Sun Sparcstation, Apple Macintosh, DEC/VMS.
Software
  • ArborText Epic Editor/DITA, Frame2000 (SGML-based), FrameMaker, Dreamweaver, Forehelp, Windows OS, SQL, some UNIX, C, C++, Visual BASIC, FORTRAN.

 

EDUCATION

M.S., Geophysics
1982
University of Leeds, England

B.A.,M.A., Natural Science
1981
University of Cambridge, England

Subjects studied were: Physics, Mathematics, Chemistry, Geology.

 

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